All of our risk capital providers (other than Convex) are Lloyd’s of London syndicates and have backed Brockwell since we began operating except for Munich Re who we partnered with from 2024. Convex is an insurance company.
Brockwell is registered as a Lloyd’s consortium with numbers 9764 (UK and Rest of World) and 9234 (EEA).
Brockwell’s clients are protected by risk capital from Lloyd’s, an institution which is older than the Bank of England and is renowned for international insurance. Lloyd’s has famously always met all valid claims during its more than 300-year history.
Our Lloyd’s risk capital benefits from the ‘central fund’ which offers greater protection to policyholders. Unlike using a single insurance company, which may enter financial difficulty, a Lloyd’s policy spreads the risk. If a Lloyd’s insurer is unable to meet its financial obligations under an insurance contract, then the Lloyd’s fund can cover those obligations and offer protection to the insured person. Click here for more information.
Our risk capital is also covered by the UK’s Financial Services Compensation Scheme. Where an insured person is entitled to compensation under the Scheme, the level and extent of the compensation will depend on the relevant insurance contract. Further information is available from the Financial Services Compensation Scheme (7th floor, Lloyds Chambers, Portsoken Street, London E1 8BN) and here.
Chaucer will be primarily responsible for claims handling. Their claim service has been rated ‘outstanding’ for the last seven consecutive years. Chaucer’s aim is always to provide a smooth and efficient service and pay valid claims promptly. Details are available here. Chaucer specialise in dealing with complex multi-jurisdictional claims.
Chaucer has dedicated claims handlers for transactional risk and a senior Brockwell underwriter will also be assigned to each claim.
For further information, visit Claims.
No. Although Brockwell is a UK company, our EEA insurance policies are issued by an EEA insurer and we are registered as an EEA Lloyd’s consortium (9234).
Since 1 January 2019, we have been issuing policies to EEA clients using the Lloyd’s of London Belgium platform, with Lloyd’s Insurance Company SA as the insurer. The Belgian SA is directly authorised and regulated by the National Bank of Belgium.
For further information, visit Regulatory Status.